How AFBiz treats data

Our commitment

AFBiz follows an NDPA-aligned posture (Nigerian Data Protection Act); no compliance certifications are claimed. This page describes, in plain language, what data moves through this website and through the AFBiz service, and who touches it.

AFBiz is a product of AFCloud AI, built and operated by LETI Ltd. The assistant runs on WhatsApp; the business records it keeps live in the AFBiz platform.

This website (afbiz.afcloudai.com)

This website is a content site with accounts and marketing pages:

• This website sets no cookies by default. If you accept Analytics, Google Analytics (measurement cookies) and Microsoft Clarity (consent-gated session recorder) load; rejecting or ignoring leaves the site fully functional with no third-party scripts. This website sets no advertising cookies. Withdraw consent any time via Cookie settings.
• Clicking a WhatsApp button may send a tiny first-party, log-only event about the click itself: which button, which page, a timestamp. It carries no cookies, no phone numbers, no message text and no identifiers, and it is not used to profile you. This click event is the only first-party beacon on the site; it is unaffected by the cookie choice above unless you withdraw consent, and (same revision as above) if you arrived via a campaign or creator link it may also carry that link's campaign/creator code (an opaque string, never personal data).
• No contact or signup form runs on this website, so nothing you type here is submitted anywhere. Contact happens by email; what you send by email is processed by the email provider to reach our inbox.
• Standard server logs (IP address, request, timestamp) may be kept by the hosting infrastructure to operate and secure the site; they are not used to build profiles.

The AFBiz assistant and WhatsApp (Meta)

When you open an AFBiz account, you chat with the assistant on WhatsApp. WhatsApp is operated by Meta, so the content you send and receive is processed under Meta's terms and privacy policy, and flows through Meta's WhatsApp Business Platform (Cloud API).

Your business records: sales, expenses, customers, products, invoices, payments, briefs and exports, are stored in the AFBiz platform, where every entry keeps an audit history. These records exist to run your books: to answer your questions, compose the drafts you confirm, and deliver the notifications you schedule.

Reminders and your customers' consent

Payment reminders about your customers are only sent to a customer's WhatsApp number when an active prior-contact identity exists for that number ("they messaged this business before"). The system refuses reminders to numbers that never contacted you, and honors opt-outs when a customer asks to stop being reminded. Every reminder is a draft until you confirm it.

Payments (Paystack)

Invoices carry payment links processed by Paystack. Your customers' card and payment details are collected by Paystack on its own checkout, under Paystack's terms; AFBiz never receives card details. The AFBiz platform records invoice and payment status based on Paystack's own confirmed events.

Plan limits and quotas

Your plan determines how many assistant messages, exports and WhatsApp notifications your account may use per window. Quota counters and warnings are usage data tied to your account, kept so the limits can be enforced honestly.

Retention and offboarding

Your business records are kept while your account is active, with their audit history. You can request your records as CSV, PDF or XLSX exports at any time, and cancel your subscription in the app.

Questions

Write to privacy@afcloudai.com for anything about data; we answer from the same inbox the privacy questions of the AFCloud AI platform land in.